Payment Policy

Last Updated: November 4, 2026

potatoaw provides secure online checkout through Shopify and the payment methods made available during checkout.

1. Accepted Payment Methods

Available payment methods are displayed on the checkout page.

Payment availability may vary depending on the customer's location, device, eligibility, and payment provider.

Please refer to the actual payment options displayed at checkout before completing your purchase.

2. Payment Authorization

Payment must be successfully authorized before an order can be processed.

A pending authorization does not necessarily mean that a payment has been completed.

The timing of authorization release or payment settlement depends on the relevant bank or payment provider.

3. Declined Payments

If your payment is declined, please:

• Verify your card information.

• Check your billing address.

• Confirm that your payment method is valid.

• Contact your bank or payment provider if necessary.

You may also contact our customer service team for assistance with your order.

4. Currency and Taxes

The applicable store currency is displayed during checkout.

Any applicable taxes or legally required charges will be calculated and displayed where required.

5. Refunds

Approved refunds are issued to the original payment method in accordance with our Return & Refund Policy.

Refund processing generally takes 4–7 business days after return inspection and approval. Additional posting time may be required by financial institutions.

6. Payment Security

Payments are processed through the payment services available at checkout.

Payment information is handled by the relevant payment providers under their own security and privacy practices.

For your protection, please do not send complete payment card details through ordinary email.

7. Contact Information

Store Name: potatoaw
Email: info@potataow.com
Website: https://www.potataow.com
Phone: +1 209-398-8345