Privacy policy

Last Updated: November 4, 2026

This Privacy Policy explains how potatoaw ("we," "us," or "our") collects, uses, discloses, and processes personal information when you visit, use, or make a purchase through https://www.potataow.com.

Our online store is powered by Shopify.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect:

  • Name and contact information.

  • Billing and shipping addresses.

  • Email address and telephone number.

  • Order and transaction information.

  • Payment-related information processed by payment providers.

  • Account information, where applicable.

  • Customer service communications.

  • Device, browser, and IP address information.

  • Website usage, cookies, and browsing information.

  • Preferences and marketing interactions.

  • Other information voluntarily provided by you.

2. How We Collect Information

We may collect personal information:

  • Directly from you when you place an order or contact us.

  • Automatically through cookies and similar technologies.

  • Through Shopify and our service providers.

  • Through payment, shipping, fulfillment, analytics, and advertising partners where used.

  • From other third parties where permitted by law.

3. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders.

  • Process payments and refunds.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Respond to inquiries.

  • Manage returns and exchanges.

  • Maintain and improve our website.

  • Personalize the shopping experience.

  • Send marketing communications where permitted.

  • Detect fraud and protect website security.

  • Comply with legal and regulatory obligations.

4. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

  • Operate and maintain website functionality.

  • Remember customer preferences.

  • Improve website performance.

  • Understand website usage.

  • Support analytics and advertising where enabled.

You may manage cookies through available website controls and your browser settings.

Disabling certain cookies may affect website functionality.

5. How We Share Personal Information

We may share personal information with:

  • Shopify and related technology providers.

  • Payment processors.

  • Shipping and fulfillment providers.

  • Website hosting and service providers.

  • Customer support providers.

  • Analytics and advertising partners where used.

  • Professional advisers.

  • Government authorities where legally required.

  • Parties involved in legitimate business transactions.

We may also disclose information when you provide consent or direct us to do so.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Obtain a copy of certain personal information.

  • Object to or restrict certain processing activities.

  • Withdraw consent where applicable.

  • Opt out of certain sale, sharing, or targeted advertising activities.

To submit a privacy request, contact:

info@potataow.com

We may need to verify your identity before processing certain requests.

7. Shopify and Third-Party Services

Our store is hosted by Shopify.

Shopify and other third-party service providers may process personal information in accordance with their own privacy policies and applicable agreements.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

9. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission or storage system can guarantee absolute security.

10. Marketing Communications

You may unsubscribe from promotional emails using the instructions provided in those messages.

We may continue to send transactional or service-related communications regarding orders and accounts.

11. Children's Privacy

Our store is intended for a general shopping audience.

We do not knowingly collect children's personal information in violation of applicable law.

12. International Data Transfers

Personal information may be processed in countries other than your country of residence through Shopify and other service providers.

Where required by law, appropriate safeguards will be used.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

The updated version will be posted on this page with a revised date.

14. Contact Information

Store Name: potatoaw
Website: https://www.potataow.com
Email: info@potataow.com
Phone: +1 209-398-8345
Address: 980 Rivers St, San Pablo, CA 94806, United States